 |
 |
 |
 |
 |
|
|
||||||
|
|
||||||
| You are here: How we work :: Sample Services |
How we work |
 |
|||||||||||||||||||||||||
|
|
|||||||||||||||||||||||||||
|
Sample of our
Services Other services, some are related to placement, some go beyond that: 1. HR business process reengineering (Organization Management, Personnel Administration, Recruiting/Staffing, Benefits, Time Management, Payroll). 2. Analyze and fix projects. This task is useful whenever management is uncomfortable and wants to find out what’s really going on. The key to success is bring in people who are credible with the developers but also who have a big-picture view of the project who have the project manager’s best interests at heart. This task is normally performed by outsiders. 3. Assess/audit failed projects. This task is also normally done by outsiders, but the goal in this case is forensic in nature: to find out what went wrong after the fact. Concord Solutions can bring in true experts in this field: people who have played this role in large corporations many times. 4. Transition planning for organizations who want to embrace new technologies. Most problems when embracing a new technology are people issues rather than technical issues per se, so the critical success factors here are to bring in people (normally outsiders) who are both highly technical (so they can earn the respect of the rank and file), highly motivational (so they can move the masses in the right direction) and also business oriented (so they can help managers see what’s the same and what’s different). Concord Solutions can bring in people who have done this in fairly very development organizations (hundreds of people). 5. Bring a customer’s viewpoint into offerings for wireless and hand held systems. This service is especially valuable because people typically think the challenges with these relatively young technologies are technical, but they are not. Having a customer orientation is a critical success factor on wireless and hand-held projects, and Concord Solutions can bring in people who can do that for your organization. 6. Bring a customer’s viewpoint into offerings for switches. The value of this service stems from the fact that customers don’t always value the problems that internal engineers spend most of their time solving. A customer orientation should be reflected in the product, but sometimes it is not. Having a customer orientation lets competition be based on something other than just speeds and feeds, and Concord Solutions can provide this orientation. 7. Related point: Concord Solutions can bring in people who can act as intermediaries between customers, marketing, executives, engineers and programmers. This service helps smooth over the different lingo and value systems of these different groups, enabling them to communicate clearly. Concord Solutions can bring in people who can bridge these gaps, people who have been doing it for years. This work almost has to be done by outsiders. 8. Comparative analysis for applications and architecture in wireless, hand-held systems, switches, software and programming technologies. This is often better done by outsiders since it requires a measure of independence. 9. Conflict resolution within Client. We can intervene, make rational recommendations, and generally take the pressure off management. For example, when Client technical people have entrenched themselves in two or more camps (whether the conflict has to do with choosing technologies, varying opinions on the relative sickness of a project, or figuring out which design/architecture is best), our people can work out the technical and people issues to restore a productive working environment. This task almost has to be done by outsiders. 10. Play the support-contractor role, particularly when Client has multiple vendors on a project. This role prevents things from falling through the cracks, performing activities that involve integration of the vendors and integration of the project as a whole. The role is an assistant to the project manager, but the benefit of a support contractor is that a support contractor has strong enough technical skills that he/she will be able to drill down to make sure everyone is giving the project manager accurate data. 11. Due diligence studies prior to investing / acquiring / merging. Evaluate people, processes and technologies. 12. Design reviews. 13. Code reviews. 14. Mentor key technical personnel. 15. Technical and project-management training. For example, we have the people who trained significant areas within IBM, Lexmark, and numerous other companies. 16. Internet consulting: some strategic, some tactical. |
|
|
||||||||||||||||||||||||
| Concord Solutions LLC Copyright 2006. All rights reserved | |||||||||||||||||||||||||||
